Don't say something ambiguous like 'Prism 8' or 'the latest version'. Send us the actual version number (which you can see on the Welcome dialog when you start Prism. Mac versions have a single digit after the decimal followed by a letter (i. Windows versions have two digits after the decimal point (i. To find the version number, drop the Help menu (Windows) or Prism menu (Mac OS X) and choose About Prism. When completing the 'Additional Information' section, please include: When completing the form, be sure to select 'GraphPad Prism product questions' in the dropdown menu for 'Please tell us more about your request'.
This will open a support form that you can fill out so that we can better assist you.
We update the Quick Answers database almost every week, and the answer to your question is very likely to be there.ĭrop the Help menu and choose the Contact Support command. If you can’t find the answers in these help screens, please visit our support web site. Instead, drop the Help menu and choose ‘Check for updates’. The full version number is not on the CD. Like all software companies, GraphPad occasionally issues minor updates to Prism.
